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Carol Franks

4.9
Rating 4.9
Farmers Insurance Agent in Tyler, TX
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Contact Info

Address

11980 Hwy 64 E
Ste B
Tyler, TX 75707
US

Get Directions

Phone Numbers

Office:
(903) 707-2102(903) 707-2102
Fax:
(903) 707-2104

Office Hours

Day of the WeekHours
Mon:8:30 AM - 5:30 PM
Tue:8:30 AM - 5:30 PM
Wed:8:30 AM - 5:30 PM
Thu:8:30 AM - 5:30 PM
Fri:8:30 AM - 5:30 PM
Sat:Closed
Sun:Closed
Evening and Weekend hours easily available by appointment
Contact me

Farmers Insurance Agent in Tyler, TX

CM Franks Insurance Agency LLC
About Me

4.9
Rating 4.9

Our Farmers Insurance® agency is born and bred in Texas, and we are proud to serve Tyler, TX and the surrounding areas. I bring almost 10 years of insurance industry experience in helping people find the best coverage options for Auto, Home, Life, Business, Specialty Insurance, and more.

At The C M Franks Insurance Agency LLC, we take a professional and personable approach to our work. We are proud to be AAA rated in Customer Service, and we are deeply appreciative of our clientele. As a husband-wife team, we look forward to addressing your unique insurance needs.

We are actively involved in the Tyler community, and support our local schools, churches, and businesses. Our agency is located at the intersection of Hwy 64 East and Spur 248 (University Blvd.), across from Dairy Queen, next door to Subway. We look forward to welcoming you to the Farmers family!

Give me a call at (903) 707-2102 and I'll be happy to answer any questions you might have.

Languages Spoken: English

Years of Experience

I have over 9 years of experience as a Farmers Insurance agent.

Awards and Honors

Toppers Club

Neighborhoods Served

Tyler, Lindale, Flint, Whitehouse, and Arp

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Insurance Products Offered

Business Insurance
*To check background information of this investment professional, visit FINRA BrokerCheck.

Ask Me About:

"Rate" us on Facebook!

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New baby? Getting married? Life Insurance can help you provide a financial safety net. Let’s discuss your life changes.

PWS LD-01 10/17

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No two companies are exactly alike. That’s why you can build a customized Farmers business insurance policy with options that provide coverage for your specific needs and challenges.

We handle a wide range of business insurance policies and commercial quotes. Whether you work in a retail office (such as a doctor's or dentist's office), restaurant, beauty salon, or dry cleaners, we are happy to handle your commercial auto and workers' compensation policies, and more!

Call us today for more information.

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The personalized service that comes with your Farmers auto coverage might be the best recommendation for adding a Farmers homeowners policy to your insurance portfolio. When you purchase an additional policy, you might also qualify for a multi-line discount. Call me today for more information.

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On a motorcycle, you can experience the road as you want, without barriers or boundaries. With Farmers, you can choose the coverage you want, with potentially specialized options like coverage for accessories and trip interruptions. Call me today to learn more.

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Farmers has spent the last 60 years getting to know outdoor enthusiasts. From boats, personal watercraft and off-road vehicles to motor homes, travel trailers and 5th wheels, we have an array of specialized coverage options. Call me today for more information.

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Recent Reviews for Carol Franks

4.9
Rating 4.9
13 Customer Reviews
  • Rating 5.0
    Carol is wonderful to work with and never pushes anything on you. She is truly there to help the customer. Thank you Carol for all you do!
    Response from Carol
    John, thank you for your kind words, and thank you for allowing me to earn your business. Customer Service is our #1 motto!
  • Rating 5.0
    Carol Franks is the bar which all American businesses should aspire to reach in customer service! She was diligent from start to finish in helping me to decide exactly which coverage and how much I needed, as well as patiently and promptly responding to my many questions. It is truly refreshing to encounter a business professional who actually perform their job duties to a very high standard of service!
    Response from Carol
    Thank you! Our agency really appreciates your feedback. We pride ourselves in being committed to personal service.
  • Rating 5.0
    Nice people to do business with
    Response from Carol
    Thank you for leaving a review. We appreciate your business.
  • Rating 5.0
    Great service
    Response from Carol
    Thank you! Customer Service is our #1 motto!
  • Rating 4.0
    prefer more detailed breakdown on quotes and competitive discounts to keep renewing overtime....
    Response from Carol
    I always offer & recommend a Farmers Friendly Review to discuss your policy coverage & discounts. Prior to your next renewal, please let me know a time & date we can meet. Thank you!
  • Rating 5.0
    It was a delight to work with Carol.
    Response from Carol
    Thank you for your business.
  • Rating 5.0
    Great customer service
    Response from Carol
    Camille,
    We appreciate your business.
    Thank you!
  • Rating 5.0
    I think you are doing a great job, but I have had more than a one time problem doing E mail signatures. Can I have my paperwork sent to me for my signature.
    Response from Carol
    Harry, I'll call you to go over eSignature.
    Thank you!
  • Rating 5.0
    I think the caller was Thomas he was great.
    Response from Carol
    Thank you!
  • Rating 5.0
    Carol was friendly, professional, informative, price sensitive, and gave us the best for our money on auto, homeowners, and antique insurance. It was a very pleasurable experience.
    Response from Carol
    Thank you!
  • Rating 5.0
    Excellent ! Professional, helpful, answered all my questions. Put me at ease about making this change.
    Response from Carol
    Thank you!
  • Rating 5.0
    All excellent ! Made 1 call, followed up with a E mail, that was it. Simple.
    Response from Carol
    Thank you!
  • Rating 5.0
    I love carol and her team would not go with no one else
    Response from Carol
    Thank you Nadalie!
Displaying 1 - 3 reviews of 13

My Hardworking Team

Photo of Michael Franks

Michael Franks

Co-Owner C M Franks Insurance Agency LLC

Phone :
(903) 707-2102(903) 707-2102