Farmers Insurance Agent in Tyler, TX
Carol Mae FranksCM Franks Insurance Agency LLCAbout Me
Our Farmers Insurance® agency is born and bred in Texas, and we are proud to serve Tyler, TX and the surrounding areas. I bring over 10 years of insurance industry experience in helping people find the best coverage options for Auto, Home, Life, Business, Specialty Insurance, and more. At the Franks Insurance Agency. We take a professional and personable approach to our work. We are proud to be AAA rated in Customer Service, and we are deeply appreciative of our clientele, and look forward to addressing your unique insurance needs.
Give me a call at (903) 707-2102 and I'll be happy to answer any questions you might have.
Languages Spoken: English
Insurance Products Offered
Comprehensive coverage? Collision coverage? Deductibles? Medical Payments? Where to begin? Your local Farmers agent can take the mystery out of selecting the right Car insurance coverage for your needs and budget. Get started with an online Auto insurance quote and learn about our insurance discounts that can help you save money.
Your home is perhaps your most valuable possession, so you'll want to make sure your insurer has withstood the test of time. Farmers® has been providing insurance products for over 80 years, and will be there in the event disaster strikes and your home is damaged in a fire or due to another covered cause of loss. Plus, get competitive rates with our multi-line insurance discounts. Get a Home insurance quote now.
How much has your life changed in the last few years? Whether you've purchased a home, gotten married, had children or started a small business, it's a good idea to review your Life insurance policy. Call me today so you can create a plan to help provide financial support for those who depend on you.ADFL029AWS 9/17
Your landlord may have an insurance policy, but if there's a fire in your building, that policy may not cover your possessions. That's why there's Renters insurance. Get a Renters insurance quote to see how affordable it is to protect your personal belongings.
Managing your small business can be complex, selecting the right Business insurance for your unique operation doesn't have to be. No matter the type of business, a Farmers agent can help you customize an insurance package to reduce your risk and protect your investment. Request a Business insurance quote today to get started.
As a motorcycle enthusiast, you're all about adventure and fun. The last thing you want to worry about is whether you have the right Motorcycle insurance policy. Talk to a Farmers agent about Motorcycle insurance discounts such as rewards for responsible riders and insuring more than one bike with Farmers.
When enjoying the great outdoors, you shouldn't have to be thinking about your insurance coverage. Make sure you have Recreational insurance coverage from an industry leader. Whether you own a boat, travel trailer, ATV or Motor Home, Farmers Insurance has flexible coverage options and insurance discounts. Contact a Farmers agent to get a quote.
Farmers Financial Solutions*
In today’s world, you want options, flexibility, and some measure of certainty that a secure future is within reach. As your Farmers Insurance and Financial Services agent, I have the experience and professional perspective to help you build a solid financial plan. Call me for an appointment, and let’s talk about how you can reach your goals.
To check background information of this investment professional, visit FINRA BrokerCheck.
You work hard for the things that are important to you. For added coverage above and beyond the liability limits of your Auto or Home insurance policies, a Personal Umbrella insurance policy can provide added protection for your assets and future earnings.
Ask Me About:
We handle a wide range of business insurance policies and commercial quotes. Whether you work in a retail office (such as a doctor's or dentist's office), restaurant, beauty salon, or dry cleaners, we are happy to handle your commercial auto and workers' compensation policies, and more.
Call us today for more information.
- April 12, 2020Rating 5.0Michael works hard to explain coverages and to match it up with our budgetResponse from CarolJune 5, 2020Thank you for the review Bruce! I am passionate about my customers, and strive always to provide superior service.
- February 28, 2020Rating 5.0GREAT CUSTOMER SERVICEResponse from CarolMarch 5, 2020Thank you! Our agency really appreciates your feedback. We pride ourselves in being committed to personal service.
- August 19, 2019Rating 4.0Responded quickly to our request for quotes for our various Insurance coverage's.
Presented the proposed coverage's in detail for our review, and went through them in detail to further explain them and answer questions.Response from CarolSeptember 24, 2019Thank you Donald! Our agency strives to ensure our customers are well informed about their insurance coverage options.
- July 26, 2019Rating 5.0Great experience.. answered all questions even helped me with getting everything up and going. I thank you for everything you have done for me..Response from CarolSeptember 30, 2019Thank you Deena!
- July 14, 2019Rating 3.0Every thing was fine, but I wish it could have been done all online. It was difficult to get in touch by phone when it could have all been email. Seems a little outdated.Response from CarolSeptember 30, 2019Hi Ryan, Sorry for your difficulty reaching us. We always return missed calls on the same day to inquire how we can assist you. Your policy documents were eSigned online, and we are here to help you with all your insurance needs in the future. Thank you for your business!
- June 22, 2019Rating 5.0We are very happy we chose this agency for our insurance needs. They are friendly , knowledgeable, and very helpful in answering all our concerns regarding coverage for our cars and home. We look forward to doing business with them. We highly recommend them !Response from CarolSeptember 30, 2019Hi Norman, thank you so much for recommending our agency. We always strive to exceed your expectations for Customer Service.
- June 22, 2019Rating 5.0We have been very pleased with the service given to us in purchasing insurance for our cars and home. Michael is very knowledgeable in explaining unfamiliar terminology regarding coverage and advising the advantages of having more or less coverage. He is aware of all qualifying discounts that would benefit us in premiums. He is easy to talk with and makes sure you understand what you are purchasing. He helped us with setting up our on line account. Very pleased with this company!Response from CarolSeptember 30, 2019Hi Norman, thank you so much for recommending our agency. We always strive to exceed your expectations for Customer Service.
- February 28, 2019Rating 5.0Carol is wonderful to work with and never pushes anything on you. She is truly there to help the customer. Thank you Carol for all you do!Response from CarolMarch 11, 2019John, thank you for your kind words, and thank you for allowing me to earn your business. Customer Service is our #1 motto!
- February 22, 2019Rating 5.0Carol Franks is the bar which all American businesses should aspire to reach in customer service! She was diligent from start to finish in helping me to decide exactly which coverage and how much I needed, as well as patiently and promptly responding to my many questions. It is truly refreshing to encounter a business professional who actually perform their job duties to a very high standard of service!Response from CarolMarch 4, 2019Thank you! Our agency really appreciates your feedback. We pride ourselves in being committed to personal service.
- February 1, 2019Rating 5.0Nice people to do business withResponse from CarolFebruary 27, 2019Thank you for leaving a review. We appreciate your business.
- December 29, 2018Rating 5.0Great serviceResponse from CarolJanuary 9, 2019Thank you! Customer Service is our #1 motto!
- October 15, 2018Rating 4.0prefer more detailed breakdown on quotes and competitive discounts to keep renewing overtime....Response from CarolNovember 28, 2018I always offer & recommend a Farmers Friendly Review to discuss your policy coverage & discounts. Prior to your next renewal, please let me know a time & date we can meet. Thank you!
- July 20, 2018Rating 5.0It was a delight to work with Carol.Response from CarolAugust 7, 2018Thank you for your business.
- July 9, 2018Rating 5.0Great customer serviceResponse from CarolJuly 23, 2018Camille,
We appreciate your business.
- June 5, 2018Rating 5.0I think you are doing a great job, but I have had more than a one time problem doing E mail signatures. Can I have my paperwork sent to me for my signature.Response from CarolJune 26, 2018Harry, I'll call you to go over eSignature.
- May 7, 2018Rating 5.0I think the caller was Thomas he was great.Response from CarolMay 7, 2018Thank you!
- May 3, 2018Rating 5.0Carol was friendly, professional, informative, price sensitive, and gave us the best for our money on auto, homeowners, and antique insurance. It was a very pleasurable experience.Response from CarolMay 7, 2018Thank you!
- April 20, 2018Rating 5.0Excellent ! Professional, helpful, answered all my questions. Put me at ease about making this change.Response from CarolApril 29, 2018Thank you!
- April 19, 2018Rating 5.0All excellent ! Made 1 call, followed up with a E mail, that was it. Simple.Response from CarolApril 29, 2018Thank you!
- April 6, 2018Rating 5.0I love carol and her team would not go with no one elseResponse from CarolApril 23, 2018Thank you Nadalie!