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Carlos Cruz

Rating 4.9
Farmers Insurance Agent in San Antonio, TX
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Contact Info


14149 Nacogdoches Rd
San Antonio, TX 78247

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Phone Numbers

(210) 387-4047(210) 387-4047
(210) 201-1911

Office Hours

Day of the WeekHours
Mon:9:00 AM - 6:00 PM
Tue:9:00 AM - 6:00 PM
Wed:9:00 AM - 6:00 PM
Thu:9:00 AM - 6:00 PM
Fri:9:00 AM - 4:00 PM
Available weekends, by appointment
Contact me

Farmers Insurance Agent in San Antonio, TX

Carlos Omar Cruz
Carlos Cruz Insurance Agency LLC
About Me

Rating 4.9

As your local Farmers® agent in San Antonio, TX, I help customers like you identify the insurance coverage that best fits your needs. This process is straightforward and personalized to help make you smarter about insurance. I have the knowledge and experience to help you better understand your coverage options--whether that's auto, home, renters, business insurance and more. Since 2013 the Carlos Cruz Insurance Agency has been dedicated to protecting and servicing our clients all over Texas with affordable and quality insurance from Farmers Insurance.

Give me a call at (210) 387-4047 and I'll be happy to answer any questions you might have.

Languages Spoken: English and Spanish

Years of Experience

I have over 6 years of experience as a Farmers Insurance agent.

Awards and Honors

Topper Club Award logo

Neighborhoods Served

Bexar County, Guadalupe County, Bandera County, Travis County, and Comal County


Insurance Products Offered

Business Insurance

Ask Me About:

Farmers agents are small business owners like you. We know from experience the unexpected happens.
Give me a call to learn more about our coverage and get a quote today!

REACO Carpet Cleaning & Floor Care

Steam Carpet Cleaning, Tile and Grout Restoration and Upholstery Cleaning

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Panifico Bakery

Panifico Bake Shop takes simple ingredients and creates a delicious morsel that will be a part of your simple pleasures.

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Since 1982 TASCO Air Conditioning has provided superior customer service and installed the industry's best equipment.

Learn More

Reward yourself for being a focused driver with Signal® from Farmers®. It’s an easy to use app-based tool that can help you earn a discount on your auto policy and a chance to win up to $100 every month.* Contact me to learn how to enroll.
Is not about what you need; It's about what your family needs if you aren't here. Contact us to discuss ways to protect your family
Designed for you. Re-imagined for 2020. Enjoy a more modern, easy user experience with the same convenient features you’ve come to expect. Download it for free today – on the App Store or Google Play.

Download the Farmers Mobile App on the Apple App StoreDownload the Farmers Mobile App on the Google Play Store

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Life Insurance is not for YOU, it's for them!

Frequently Asked Questions:

Recent Reviews for Carlos Cruz

Rating 4.9
14 Customer Reviews
  • Rating 5.0
    Amazing customer service!!!
    Response from Carlos
    Thank you for the great review Maria. The team at Carlos Cruz Agency is thrilled you're so happy with our service.
  • Rating 5.0
    Kristen helped us and was thorough, prompt, friendly and professional. She made it so easy - thank you!!!
    Response from Carlos
    Mrs. Julie, thank you so much for the positive feedback and taking the time to post a review. We strive for an individualized, positive client experience and am thrilled Kristen hit the mark. Would you mind sharing with friend and family? We'd love the opportunity to continue providing great service! Thanks again - Carlos Cruz
  • Rating 5.0
    Excelente servicio
    Response from Carlos
    Sr. Leopoldo, muchas gracias por su comentario y por haber elegido a nuestra agencia.
  • Rating 5.0
    It's been an absolute pleasure dealing with Carlos, he really took the time to explain all of my options and advised on what coverage were best for me and my family. I really appreciate that, look forward to working with him for years to come.
    Response from Carlos
    Mr. Juan, thank you for your great review. We work hard to meet our customers expectations. Please give us a call if you need anything.
  • Rating 5.0
    I am a new customer of Farmers & The Carlos Cruz agency. So far this has been a great experience. I saved money with Mr Cruz & was offered coverage on my auto & home policy's that were within a reasonable budget. Everything was done in a timely & organized manner. This office staff & Mr Cruz are kind, friendly & most of all close to my home. Thank you Farmers & Mr Cruz for your outstanding kindness, professionalism & most of all with helping save me money and time. Miss Vivian
    Response from Carlos
    Vivian, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future!
  • Rating 5.0
    Amazing and so knowledgeable!
    Response from Carlos
    Cheyenne, Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime!
  • Rating 5.0
    Great service and knowledge of products available.
    Response from Carlos
    Thank you for the awesome review, Vick. We work hard to meet expectations lie yours, and we're happy to hear we hit the mark for you. Let us know if you need anything.
  • Rating 5.0
    I love Caroline! She was very informative and personal and I felt very happy with my decision to switch over from The other agency thanks to her.
    Response from Carlos
    Thank you for the great review, Tracy.
  • Rating 5.0
    Very professional and understanding .
    Response from Carlos
    Merci Chloé pour ce retour très positif que nous partageons avec nos équipes !
    Bien à vous.
    La direction.
  • Rating 5.0
    My experience as a new policy customer was very professional and customer service oriented from the minute I walked in the office. Rachel greeted me and took the time to assist me with my new policy, answer questions and go over in detail items that I needed to be aware of. She has an awesome demeanor and is very knowledgeable. She also let me know that Carlos was able to review my policy, make it even better for my needs, all in all making me a very happy customer!
    Response from Carlos
    Brenda, is great to hear your experience. Thank you for the review and let us know if we can assist you with anything else. If you have any friends or family that can benefit from our services please send them our way.
  • Rating 5.0
    The transmission was smooth and every detail was explained to my understanding
    Response from Carlos
    Thank you Mary for the review. We are glad it was such an easy process.
  • Rating 4.0
    While I never met Carlos Cruz, his office workers were courteous and attentive. Hopefully without any excessive premium increases, we can have a long and prosperous relationship.
    Response from Carlos
    William, thank you for your great review. We work hard to meet our customers expectations. Please give us a call if you need anything.
  • Rating 5.0
    Everyone at the Carlos Cruz agency was very informative and helpful. It was a please and reassurance that I selected the correct agency and company to assist me with my insurance needs.
    Response from Carlos
    Elgin thank you for the great review. Give us a call if you need anything.
  • Rating 5.0
    My agent, Mike Saenz, was very knowledgeable, quick to respond to calls and emails, courteous and helpful.
    I was able to reduce my premiums and get more coverage.
    Response from Carlos
    Thank you Donna we appreciate your review, lets us know if there anything else we can assist you with.
Displaying 1 - 3 reviews of 14

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