Farmers Insurance Agent in Richardson, TX
Thomas R BernockAbout Me
Having lived in the DFW area for over 27 years now, I am proud to serve Richardson and all of North Texas as your local Farmers® agent! With over 10 years of industry experience, I have the knowledge needed to help you understand your insurance options - whether you're looking for auto, home, business, life insurance, or more!
At my agency, our clients are our highest priority! We take a consultative approach to insurance and never simply try to push products on you - we'd rather educate our clients about different types of insurance to help you make a smart and informed decision on your own! We are in the middle of hail storm season and we want to make sure your house and cars are protected. Come to us and we'll help you understand your coverage!
When I'm not in the office, I love spending time with my wife and our kids and grandkids! I try to see my grandkids whenever I can. I also enjoy cooking at home or going for a round of golf. If you enjoy playing golf, let's get together and you can ask me any insurance questions you might have on the course!
I encourage you to stop by and have coffee with us sometime! My office is conveniently located off the northwest corner of Campbell Rd and Collins Blvd, just a little west of 75 Central Expressway. I'd love to sit down with you to discuss your insurance coverage today.
Give me a call at (214) 434-1065 and I'll be happy to answer any questions you might have.
Languages Spoken: English
Insurance Products Offered
Comprehensive coverage? Collision coverage? Deductibles? Medical Payments? Where to begin? Your local Farmers agent can take the mystery out of selecting the right Car insurance coverage for your needs and budget. Get started with an online Auto insurance quote and learn about our insurance discounts that can help you save money.
Your home is perhaps your most valuable possession, so you'll want to make sure your insurer has withstood the test of time. Farmers® has been providing insurance products for over 80 years, and will be there in the event disaster strikes and your home is damaged in a fire or due to another covered cause of loss. Plus, get competitive rates with our multi-line insurance discounts. Get a Home insurance quote now.
How much has your life changed in the last few years? Whether you've purchased a home, gotten married, had children or started a small business, it's a good idea to review your Life insurance policy. Call me today so you can create a plan to help provide financial support for those who depend on you.ADFL029AWS 9/17
Your landlord may have an insurance policy, but if there's a fire in your building, that policy may not cover your possessions. That's why there's Renters insurance. Get a Renters insurance quote to see how affordable it is to protect your personal belongings.
Managing your small business can be complex, selecting the right Business insurance for your unique operation doesn't have to be. No matter the type of business, a Farmers agent can help you customize an insurance package to reduce your risk and protect your investment. Request a Business insurance quote today to get started.
As a motorcycle enthusiast, you're all about adventure and fun. The last thing you want to worry about is whether you have the right Motorcycle insurance policy. Talk to a Farmers agent about Motorcycle insurance discounts such as rewards for responsible riders and insuring more than one bike with Farmers.
When enjoying the great outdoors, you shouldn't have to be thinking about your insurance coverage. Make sure you have Recreational insurance coverage from an industry leader. Whether you own a boat, travel trailer, ATV or Motor Home, Farmers Insurance has flexible coverage options and insurance discounts. Contact a Farmers agent to get a quote.
You work hard for the things that are important to you. For added coverage above and beyond the liability limits of your Auto or Home insurance policies, a Personal Umbrella insurance policy can provide added protection for your assets and future earnings.
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Saint Paul the Apostle Catholic School
I am proud to support Saint Paul the Apostle Catholic School and parish community! You might recognize my name from the local church bulletin.
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- Playing Golf
- Relaxing with Family
- December 21, 2019Rating 5.0Great customer service. Answered my questions about my needs of insurance and helpful information about comparing coverage.Response from ThomasFebruary 18, 2020Thank you for the glowing review. Welcome to our Agency. We are always here to help!
- October 30, 2019Rating 5.0Michaels was extremely helpful and I was able to get the same coverage for a much lower cost. Thank you MichaelaResponse from ThomasDecember 18, 2019William, it was our pleasure! Thank you for trusting us with your coverages and for the wonderful review!
- August 8, 2019Rating 5.0I had a great experience! In particular, Michaela helped me in everything, she is wonderful!Response from ThomasOctober 2, 2019Thank you, Andras for the wonderful review. It was a pleasure speaking to you and helping you with your coverages. We are here when you need us!
- August 4, 2019Rating 5.0Thomas Bernock and those in his agency understand the needs of growing families to reduce their insurance burden once their young adult children begin to drive. They do a great job of explaining your coverage options.Response from ThomasOctober 2, 2019We appreciate the positive feedback! We are always here to help when we can. Thanks for your support!
- July 27, 2019Rating 5.0Michaela Epes did a very good and professional job of setting up the type of policy that I needed for both my house and car.Response from ThomasOctober 2, 2019Thank you, Howard! We strive to help our customers with the right coverages for their needs.
- July 14, 2019Rating 5.0Very knowledgeable and pleasant experienceResponse from ThomasAugust 7, 2019Thank you for the kind review. We welcome you to Farmers and to our agency. Please feel free to call us when you need us. We are always here to help!
- June 22, 2019Rating 5.0Prompt and professional.Response from ThomasJuly 11, 2019Thank you for the 5 star review. We appreciate it!
- May 8, 2019Rating 5.0Michaela is wonderful!!!!Response from ThomasMay 16, 2019Thank you so much! The compliment is greatly appreciated. So glad we were able to help you find the right policy for your new home!
- May 2, 2019Rating 5.0Thanks for the help with my new policies. Micheala is great to work with!Response from ThomasMay 16, 2019Thank you for the wonderful review and compliment! We aim to please and we are always here to help when you need us.
- April 22, 2019Rating 5.0Tom has been very responsive and very up front on all aspect of getting a new insurance quote and policy.Response from ThomasMay 7, 2019Thank you, Fredo! It's a pleasure to have you as a client and we look forward to many years with you.
- April 17, 2019Rating 5.0Easy change over from previous provider. Better rates....Response from ThomasApril 26, 2019Justin, so glad we were able to help with your home and auto. Thank you for the 5 star review! It is greatly appreciated. We are always here to help answer any questions, so feel free to call or stop in anytime!
- April 11, 2019Rating 4.0Overall very flexible, knowledgeable, and responsive. Would recommend to others (and I did)...
I am not sure some of the discounts, which result in the pricing offered, should follow one signing up for an App for instance...only my concern!Response from ThomasApril 23, 2019Thank you for the great review. We appreciate the recommendations and appreciate your business. Please let us know if you need anything.
- April 11, 2019Rating 5.0Always a real pleasure to call the office. Michaela is wonderful! I have referred my friends, neighbors and family members not only for having very competitive rates but outstanding personal service.Response from ThomasApril 23, 2019Thank you for the wonderful review, Luis. It is always such a pleasure to speak to you. We appreciate your continued support and referrals you send our way!
- February 2, 2019Rating 5.0I want to let you know that my experience with Michaela Epes has been outstanding. Michaela has been professional and has made me fee that Farmers Insurance was the absolute right choice. I was with a previous Insurance Company for 18 years and I am very glad that you sent me a letter and that I did respond. I can definitley recommend Farmers Insurance and your office. This is in no small part to Michaela Epes. I am definitely available as a reference.Response from ThomasFebruary 22, 2019Thank you for the wonderful review. We strive to provide the best possible customer service and experience for our clients. We are always here to help and look forward to a long relationship with Farmers!
- January 31, 2019Rating 4.0everything was done as promiseResponse from ThomasFebruary 22, 2019Thank you for the positive review!
- December 30, 2018Rating 5.0Very helpfulResponse from ThomasFebruary 22, 2019Thank you, Brittney for the wonderful review!
- December 6, 2018Rating 5.0Michaela did an excellent job working with us. She's the reason we switched from a company we had used for insurance for decades.Response from ThomasDecember 14, 2018Thank you for the wonderful review! Please feel free to contact me with any questions. We are always here to help!
- November 30, 2018Rating 5.0Great experience. Tom has a wealth of knowledge in the insurance industry and finds the perfect solution.
And the service he provides is first rate.Response from ThomasDecember 10, 2018Thank you, Steve! We appreciate your long time support and confidence in our services.
- June 29, 2018Rating 1.0Cld agt during quoting process &tried to leave msg. His v/m was full. After I took out pol&paid, the system wouldn't allow me to e-sign, so I cald agt at 9a.m. &lft msg for him &assist. 20 mins later I hadnt recd call back so cald again. He finally called back at 10 &rudely stated to me that he didnt open til 10; that he worked 50 hrs a week as it is &most of his customers call after wrk; that asst on vac. The thing is his v/m msg doest advise the caller of office hrs. I'm a new customerResponse from ThomasSeptember 21, 2018We try to get back to everyone in a timely manner as we may be on the phone with a client or in a meeting. On any regular day, our staff is in the office at 9 am and with our new phone system, if you cannot reach one of us, you may try a different extension or we have our Farmers Customer Service number that you can call directly from the line, if you need immediate assistance. We appreciate you reaching out to us with your concern and can assure you that it was not a typical experience of our clients. Upon learning of our full voicemail, we immediately called our service provider to investigate and remedy the issue, so that shouldn't happen again. We strive to give each of our clients the best service possible and also provide a way to get help for them when we are unavailable. We encourage anyone who gets our voicemail to please leave a message, so that it gives us a chance to return their call as quickly as possible in the event we are with a client or it is after business hours.