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William Burnell

Rating 5.0
Farmers Insurance Agent in Scranton, PA
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Contact Info


329 N Washington Ave
Scranton, PA 18503

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Phone Numbers

(570) 866-3100(570) 866-3100
(570) 836-0233

Office Hours

Day of the WeekHours
Mon:8:00 AM - 5:00 PM
Tue:8:00 AM - 5:00 PM
Wed:8:00 AM - 5:00 PM
Thu:8:00 AM - 5:00 PM
Fri:8:00 AM - 5:00 PM
Contact me

Farmers Insurance Agent in Scranton, PA

William Arthur Burnell
About Me

Rating 5.0

As your local Farmers® insurance agent in Scranton, PA, I am focused on educating customers like you on insurance and working together to find the coverage that best fits your needs. My main priority is to ensure you are covered from everything life throws at you and providing high-quality customer service to all of my clients. With over 15 years in the industry, I have the knowledge and experience to help you better understand your options--whether that's auto, home, life, renters, business insurance and more. Stop by for a cup of coffee and I'd be happy to review your current coverage for gaps as I am focused on maximizing your insurance.

Give me a call at (570) 866-3100 and I'll be happy to answer any questions you might have.

Languages Spoken: English

Years of Experience

I have over 4 years of experience as a Farmers Insurance agent.

Neighborhoods Served

Mehoopany, Meshoppen, Falls, Factoryville, and Montrose


Insurance Products Offered

Business Insurance

Ask Me About:

Piggy bank with pile of coins shaped like the continental US

As your local Farmers agent in Scranton, I can help make you smarter about insurance.

Depending on your state, you may be eligible for certain discounts. See how Farmers can save you money on insurance specific to Pennsylvania residents.


If you own a home, chances are it's your biggest investment as well as your family's sanctuary. Just like you protect your family under this roof, we can help you protect your investment. We have the experience to listen and understand your needs and realize how important your home is to you. Call us or stop by today and let us make sure you have the coverage you need!

Located in Downtown Tunkhannock

The mission of the Wyoming County Chamber of Commerce is to promote business retention, business growth, education, and tourism programs that enhance the business community resulting in the highest quality of life for present and future generations of area residents.

Learn More

As a small business owner myself, I realize that you may have to make tough sacrifices. Insurance shouldn't be one of them. Come see me and I’ll help you find the coverage that best fits your business model.
Introducing the new My Farmers - now managing your insurance is simpler and more convenient than ever. With the new look and feel, My Farmers gives you access to your insurance at your convenience, from almost any device.

We've completely redesigned the My Farmers experience, giving you easy access to:

- Pay bills and manage payment options
- Print your digital ID card
- View your agents' information
- View valuable perks
- Policy documents all in one place
- Sign up for bill and new document notifications
Life insurance proceeds could help your family stay in their home if something happens to you.

PWS LD-03 10/17

Frequently Asked Questions:

Recent Reviews for William Burnell

Rating 5.0
21 Customer Reviews
  • Rating 5.0
    Extremely friendly and went above and beyond to help me.
    Response from William
    We are glad you had a great experience. We prefer to take our time to make sure our customers are insured properly and are satisfied. Thank you for the positive feedback. It is good to know that we are hitting our mark.
  • Rating 5.0
    Thank you I appreciate everything you did for me
    Response from William
    Working with you is a pleasure. I am glad we were able to help you with all your insurance.
  • Rating 5.0
    Will is one of the hardest working agents I have ever come across. He values you as a customer and is always willing and able to answer any and all questions you may have. Will is at the top of his game in the insurance industry and manages to make you feel like you are his only customer even though you know he has many.
    Response from William
    Thank you Larry! We try to provide the highest level of service to our customers and appreciate hearing that we are succeeding.
  • Rating 5.0
    Always so helpful. Answers my questions in a timely manner
    Response from William
    Thank you for the great review. We think part of showing our customers how important they are is responding quickly to their questions and concerns. Thank you for your business!
  • Rating 5.0
    My experience with Wil Burnell was exceptional; all questions were answered; I could count on him
    For guidance and I was not pressured into making my decision. When policies were issued he guided me in the process of electronic signing; also aided me in obtaining a copy of the insurance card for the car.
    Response from William
    Don, thank you for such a great review! For us, customer service is as important as making sure our customers have the right coverage for their needs. We are happy that you were so satisfied.
  • Rating 5.0
    very good easy to work with
    Response from William
    Thanks! Insurance should be easy. Thank you for being a customer and for the great review!
  • Rating 5.0
    We just signed our auto and so far it has been a pleasant experience. We would recommend William and Beth to family and friends.
    Response from William
    We are glad your experience has been pleasant so far. We will work hard to make sure it stays that way. Thanks for the great review.
  • Rating 5.0
    Will and Beth are the best! Very helpful and very nice, I always feel welcome.
    Response from William
    We love having the most amazing customers! Thanks for your business Nikki.
  • Rating 5.0
    Mr. Burnell was great!
    Response from William
    Thank you Sarah for the review and thanks for your business! I am always happy to help!
  • Rating 5.0
    He saved me money! Patient! Can’t ask for any better customer service!
    Response from William
    Thank you for the review! I'm happy to see that you had a positive interaction with our agency. This type of feedback helps us maintain the level of service that we are committed to.
  • Rating 5.0
    Will is a professional beyond reproach. He fully listens, asks questions to understand, and goes beyond his job to help understand the small business side of insurance. I’m glad he contacted me and refuse to work with anyone else!
    Response from William
    Thanks Dan! I am happy to be working with you and look forward to a long relationship with you as a client.
  • Rating 5.0
    Will was reccommended to us by a friend. when we contacted him, he was responsive to all our needs.He even invested his own time to make sure everything went smoothly
    Response from William
    Thanks for the business and the great review. We make our customers our first priority.
  • Rating 5.0
    Very helpful
  • Rating 5.0
    Top marks to my insurance agent for his customer service. He listened to my needs, explained my options, explained his reasoning, found several discounts, & returned phone calls promptly. He made buying Insurance painless.
  • Rating 5.0
    Mr. Burnell was prompt with his appointment time and had all of the paperwork ready to go to make the switch seamless. He discussed options that best suited my family.
  • Rating 5.0
    Excellence service! Highly recommend!
    Response from William
    Thanks Deb, we appreciate the recommendation. We are always happy to help!
  • Rating 5.0
    Will has helped me a lot over the course of the past 6 months. I went to him to help me choose the right insurance for my new business. He was very responsive, and explained everything that I asked in as much detail as I liked until I understood how things worked. He was very easy to work with. Because of my experience I have switched all of my other policies over to Farmers.
  • Rating 5.0
    William took care of my insurance needs quickly and efficiently!
    Response from William
    Thanks Viv! I'm glad we were able to help out.
  • Rating 5.0
    Will is very professional courteous and helpful
    He responds to calls and questions promptly
    I would highly recommend him to others
    Response from William
    Thanks for all your business, Robbie! I will do my best to always give you the best service possible.
  • Rating 5.0
    Will is an excellent agent to work with. He is informative, attentive, proactive, and has a great attitude. He remembers personal details about myself and my family even if we haven't spoken in a while. One time he called me out of the blue because he noticed a way that I could be saving a little more on my policy. Outstanding customer service!
Displaying 1 - 3 reviews of the 20 most recent

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