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Brian Natale
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Brian Natale

4.9
Rating 4.9
37 Customer Reviews
Farmers Insurance Agent in Ontario, NY
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Learn more about the insurance products we offer:

Contact Info

Address

1648 State Route 104
Ontario, NY 14519
US

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Phone Numbers

Office:
(315) 524-4400(315) 524-4400
Fax:
(315) 524-4406

Office Hours

Day of the WeekHours
Mon:8:00 AM - 5:00 PM
Tue:8:00 AM - 5:00 PM
Wed:8:00 AM - 5:00 PM
Thu:8:00 AM - 5:00 PM
Fri:8:00 AM - 5:00 PM
Sat:Closed
Sun:Closed
Due to snow, we are opening on a 1 Hr. delay Tuesday 2-16-2021. Our office is fully open! Please stop in and see us. Our Motto - "We offer more, because we ARE more!" We also offer hours by appointment for your convenience.
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Farmers Insurance Agent in Ontario, NY

Brian Natale
Brian Natale Agency LLC
About Me

4.9
Rating 4.9
37 Customer Reviews

As your local Farmers® agent in Ontario, NY, I help customers like you identify the insurance coverage that best fits your needs. This process is straightforward and personalized to help make you smarter about insurance. I have the knowledge and experience to help you better understand your coverage options--whether that's auto, home, renters, business insurance, life insurance, and more.

The Natale Agency Vision: To be the customers' natural first choice in all the products we sell and be recognized as an indispensable partner in a family's well balanced financial portfolio. We are the ONLY Retail Farmers Agency in Wayne County, located on Route 104 in Ontario NY. Our Motto; "We offer more because we ARE more!"

Awards/Recognition: Farmers Blue Vase (Life Ins. Award); NYS Agent Advocate 2016-2017, 2019-Current; Farmers Toppers Club (Multiple Years); Awarded Trip to Zurich Pro-Am at Torrey Pines, Upstate NY Quoting Champion; Farmers FEPAC Vice-Chairman; Ontario Chamber of Commerce Business of the Month, Winner of Farmers WNY Sales Grilling Promotion

Give me a call at (315) 524-4400 and I'll be happy to answer any questions you might have.

Languages Spoken: English

Years of Experience

I have over 5 years of experience as a Farmers Insurance agent.

Neighborhoods Served

Wayne County, Ontario County, Webster, Penfield, and Pittsford

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Insurance Products Offered

Auto Insurance
Home Insurance
Farmers Financial Solutions*
*To check background information of this investment professional, visit FINRA BrokerCheck.

Ask Me About:

Our Goal is to be Farmers® premier Western NY insurance agency, delivering "Best in Class" execution and service to Wayne and Monroe County Residents. The relentless pursuit of "Customer Delight" with our product knowledge and know-how will assist our customers in achieving their dreams while actively managing the unexpected risks of everyday life.. Our Motto "We offer more because we ARE more!"
Brian Natale Farmers Insurance was very proud to sponsor the Business Improvement Award presented by Senator Pam Helming & Assemblyman Brian Manktelow to Mike and Linda Bechtold of OptiPrio. In this picture, you can see Brian presenting the multisided award to Mike.

At this same event, Brian Natale Farmers Insurance also donated a 55" Smart TV to a lucky raffle winner. This year's attendance was 157 people which is a record attendance at our annual banquet. That Ontario Country Club did an outstanding hosting job for us once again and everyone went home happy and very full.

Proud Supporter

Board member of the Ontario Chamber of Commerce

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Advisory Board Member 10-2020

Finger Lakes Federal Credit Union is a 53+ year old credit union based in Geneva NY that services Seneca, Yates, Ontario & Monroe County. They have over 22k members and have recently acquired Fairport Federal Credit Union & Webster Federal Credit Union. Under the leadership of Bob McFadden (President & CEO) they offer high quality products and services from a family like culture delivered with trustworthy service and a commitment to technology.

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Madden School of Business Advisory Board Member (2017 - Current)
McNeil Academy of Risk Management & Insurance Advisory Board Member (2019-Current)

Madden School of Business Advisory Board Member - LeMoyne College. I am proud to be not only a LeMoyne Alumni Class of 1989 but also a Madden School of Business Advisory Board Member.

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We celebrated the close of our 4th year with just over 300 of our customers and friends. It was an amazing day with no rain, very warm temps and the largest array of food ever done by us to date!

We are so excited to be starting our 5th year and we are proud to say we are one of the largest agencies in the Rochester/Buffalo area. Thank you Wayne County for making it all possible.
Brian was recognized for being a 2017 New York State Agent Advocate for Farmers Insurance. In this role Brian was one of eight agent representatives to meet quarterly with senior Farmers Management and discuss state wide issues and opportunities for Farmers and the Agents at large.

Brian has been re-requested for 2020 to again be a NYS Agent Advocate for Farmers Insurance.
Approximately 30 Farmers Agents and Employees participated in our Legislative Action Day in Albany. Those in attendance participated in a reception at the Fort Orange Club, the evening prior to the event. The reception was widely attended by legislators. During the formal event, participants heard from our top insurance legislative leaders including the Senate Chairman of the Insurance Committee, James Seward and the Assembly Chairman of the Insurance Committee Kevin Cahill.

Those in attendance learned about our industry's most pressing issues and had an opportunity to visit the New York State Capitol to ask questions of key legislators while they are in the midst of making laws that have real consequences for our customers. In 2019 a smaller, senior group of Farmers Agents, met Assembly Majority Leader Peoples-Stokes, Senator Stewart-Cousins & Senator Robach.

Special thanks to State Director David Lamorte for all of his teamwork and for driving attendance for this event. Special thanks to Tomas Hyman for documenting our visit so well for all to see in our Political Action Committee Newsletter dated April 2017.

Below is a picture of part of the Farmers Team in between legislative visits at the State Capitol. The picture was taken on the Million Dollar Staircase which took an unheard of 14 years to construct, from 1883-1897.

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Frequently Asked Questions:

Recent Reviews for Brian Natale

4.9
Rating 4.9
37 Customer Reviews
  • Rating 5.0
    Kaitlin was so friendly, knowledgeable, helpful, and professional when I called for information about new home and auto policies. She made it so quick and simple to get everything accomplished that I needed! Thanks, Kaitlin! 🙂
    Response from Brian
    Christine - Thank you very much for your very favorable review of your experience at my agency. I am very happy that you found us quick and easy and that we fully met your expectations of us. Happy Holidays to you and your family from all of us.
  • Rating 4.0
    I worked directly with Kaitlyn, she was easy to work with; she was professional yet patient.
    Response from Brian
    Sherry - Sorry I didn't respond quicker as your review snuck by me. Thank you for giving your positive feedback on Kaitlin and I'm pleased that your experience was an easy one!
  • Rating 5.0
    Excellent
    Response from Brian
    John - Thank you for letting our future customers know that we superior in your eyes. That means a lot to us and we appreciate your support.
  • Rating 5.0
    I never have to worry about my insurance needs. Brian and his staff are always on top of everything!
    They actually care about people.
    They always go above and beyond.
    One thing also such an honest agency.
    I would never switch insurance to any other company, I have peace of mind knowing I am taken care of by Brian and his team.
    Response from Brian
    Evelyn - I read your kinds words about 4 times and I am still blushing. Thank you for letting us know what is important to you and I am so glad that we continue to be special in your eyes. One of the risks of getting larger is that you may loose sight of what made you special in the first place. Thank you for letting us know that we have not lost our way. We rely on customer input to gauge how we are doing and I could not be more proud of your review! - Thank you again!
  • Rating 5.0
    Someone is always available and anyone there can get the job done. They are friendly, efficient and will get you the best deal. Switching to Brian Natale and his group is hands down the best decision I could have made. I wish I’d done it years ago!
    Response from Brian
    Lisa - Wow!! I read your words and they were so impactful to me that I held an impromptu staff meeting and read your words to my entire organization. Thank you for trusting us with your insurance needs and please know that your kind words will live on in us for many months to come. - Sincerely Brian
  • Rating 5.0
    EXCELLENT AND FRIENDLY CUSTOMER SERVICE.
    Response from Brian
    James - Thank you very much for recognizing us for our customer service. It is nice to hear that our motto "We offer more because we ARE more!" is being felt by wonderful customers like you. I appreciate your comments more than realize. Please stay safe during this trying time.
  • Rating 5.0
    I am very happy I chose Brian as my agent. He and Kaitlin are the perfect combination of friendly and professional. They listened to my needs to help me find the right coverage and made the application process quick and easy. Having a local agent that I can trust is very important to me.
    Response from Brian
    Deborah - It was such a pleasure working with you and mom to get you the coverage that your are comfortable with. We look forward to working with you both for years to come and thank you for your very kind words. You made our week!
  • Rating 5.0
    Extremely professional...fast and saved me money..I believe I will enjoy this company ...
    Response from Brian
    Margo - Thank you very much for telling us about the professional way you were treated in our office. We try to live the motto on the wall "We offer more because we ARE more." I'm glad that you felt positive about your experience and I look forward to seeing you at our office in the near future. Please stop in any time! - Brian
  • Rating 5.0
    Brian and his team are always exceeding my expectations when it comes to customer satisfaction they are always going the extra mile, ensuring that our needs for insurance are met in service and cost.
    Response from Brian
    Carl - It is truly a pleasure working with you and your family. We are very proud to help you protect what matters most to your family. Thank you for your kind words and we look forward to insuring you for years to come.
  • Rating 5.0
    Under the Brian Natale agency, my wife and I met with Melissa Jozwiak. My wife and I recently got married and wished to bundle our auto insurance with my home owner’s insurance, which I’ve had with Farmers for about 5 years. At the conclusion of the very brief meeting, we saved ourselves a good amount of money and even ended up with better coverage than we originally had with other insurance providers. Melissa was incredible knowledgeable and helpful and the experience has been very enjoyable.
    Response from Brian
    Anthony - Thank you for sharing with us your great experience in our agency with Melissa. We are very proud to be the agency that handles all your insurance needs and look forward to working with you for years to come. Thanks again for such a glowing review of Melissa and my business.
  • Rating 5.0
    It was really nice to talk face to face with an agent. Brian and his staff was very knowledgeable and helpful
    Response from Brian
    Mark - It was my pleasure to meet with you and I'm glad that we provided value to you. Thank you for your very kind words I really appreciate it and so does my entire staff.
  • Rating 5.0
    Everything went very smoothly and was explained thoroughly . Easy access online, I would highly recommend Farmers!
    Response from Brian
    Debra - Thank you for your very complimentary review of your experience. It is a pleasure to have you as a new customer and I'm glad we did a good job of explaining your new insurance coverages. We look forward to seeing you at our office in the future.
  • Rating 5.0
    Saving money is always a top priority. That, and having all of your insurance bundled in one bill is a time saver as well. Thank you for serving me and giving me great savings and convenience in one package. A great staff to work with as well. Courteous and friendly and always ready to serve my needs. Thank you!
    Response from Brian
    Simone - I'm so glad that you feel great about our packaged bundle. We strongly urge our customers to bundle their coverage so that every discount available is applied to all their policies. As I always say it also gives you one skinny neck to grab (mine) regarding your insurance. :-) Thank you for letting us know you had a nice experience in our agency, you made our day today.
  • Rating 5.0
    Wonderful job while changing my insurance. Everything was done perfectly. Thank you
    Response from Brian
    Cindy - Thank you for taking the time to let us know how we did. It is a pleasure to be working with you and your family and thank you for allowing us to be your new agency of choice. We look forward to having you at our customer appreciate event here at the office on July 16th.
  • Rating 5.0
    We had a wonderful experience at the Brian Natale office in Ontario NY . Melissa who works there went above and beyond to help us! She was very professional and informed!
    Response from Brian
    John - Thank you for taking the time to write about your experience in our agency. I am very proud of Melissa and my entire team and am so happy that you had a first rate time at my agency. I look forward to protecting your family for years to come.
  • Rating 5.0
    very pleasant experince
    Response from Brian
    Lawrence - Thank you for the very kind review. You and Barbara make it so easy to do a good job! Thank you for allowing us to protect your family. We look forward to working with you for years to come. Enjoy our spring, looks like it is finally here.
  • Rating 5.0
    Excellent customer service. It has been a pleasure working with Miranda and Brian on converting our policies.
    Response from Brian
    Geoffrey it was such pleasure meeting you and Loreto. Thank you for showing me your beautiful classic and sharing your time with me. We are very proud to be your new insurance provider. If you ever drive by, please stop in as we always have coffee and soft drinks and love to see our customers even if it's just a quick hello and run.
  • Rating 5.0
    Melissa is always very helpful, prompt and a pleasure to work with!
    Response from Brian
    Molly - It is always such a pleasure to work with you as well. Thank you for continuing to allow us to serve you and please don't be a stranger if your passing by. We love pop ins.
  • Rating 5.0
    I had a great experience! Melissa and Brian were both very welcoming, accommodating, and helpful! I would highly recommend them.
    Response from Brian
    Karyn - Thank you for your very kind review. It was a great pleasure to work with you and we all look forward to seeing you in the future. Remember the coffee is always on, you never need a reason to stop in. :-)
  • Rating 5.0
    Melissa was very helpful and knowledeable.
    Response from Brian
    William - Thank you very much for your kind words about your experience with Melissa. She is a very valued employee for sure and we are so happy to have you as new customers of the Natale Agency. We look forward to working with you over the coming years.
Displaying 1 - 3 reviews of the 20 most recent

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