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Matthew Shappard

Rating 4.7
Farmers Insurance Agent in Roswell, NM
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Contact Info


200 W Hobbs St
Roswell, NM 88203

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Phone Numbers

(575) 308-0601(575) 308-0601
(575) 222-1485

Office Hours

Day of the WeekHours
Mon:8:00 AM - 5:00 PM
Tue:8:00 AM - 5:00 PM
Wed:8:00 AM - 5:00 PM
Thu:8:00 AM - 5:00 PM
Fri:8:00 AM - 5:00 PM
Evenings and Weekends by Appointment only
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Farmers Insurance Agent in Roswell, NM

Matthew Lyle Shappard
About Me

Rating 4.7

As your local Farmers® agent in Roswell, NM, I enjoy working with customers in my community to find the best insurance coverage that best fits their needs. With over 20 years in the service industry, I take care of my clients and educate them to become smarter about insurance. I value giving back and serve as the Board District Commissioner for the NM Youth Soccer Association as well as volunteering locally as a Coach for the Roswell Youth Soccer Association. When I am not working or coaching with this incredible organization, I am working with customers like you to understand your coverage options--whether that's auto, home, renters, life, business insurance and more. Let me help you get started with your insurance plan.

Give me a call at (575) 308-0601 and I'll be happy to answer any questions you might have.

Languages Spoken: English

Years of Experience

I have over 6 years of experience as a Farmers Insurance agent.

Awards and Honors

Topper Club Award logo

Neighborhoods Served

Roswell, Artesia, Carlsbad, Ruidoso, and Dexter


Insurance Products Offered

Auto Insurance
Home Insurance
Life Insurance1
*To check background information of this investment professional, visit FINRA BrokerCheck.

Ask Me About:

There are so many variables to consider when choosing homeowners insurance. But Farmers Smart Plan Home® can simplify your decision with customizable packages! Our agency provides customizable home insurance packages for your individual needs to assess your potential liability and provide peace of mind when it comes to protecting your home.

Farmers has recently added newly available endorsements for home policies including service line coverage, equipment breakdown coverage, and American Home Shield coverage.

Service line coverage is to protect against a leak, break, tear, rupture, or collapse of a covered service line to your home.

The equipment breakdown endorsement can give you peace of mind against the perils of mechanical, electrical, or pressure system breakdowns. This will cover things like heat pumps, air conditioner systems, household appliances, and more!

An American Home Shield Home Warranty can help take the worry out of home system and appliance breakdowns. With affordable, flexible coverage that covers repair or replacement costs in case of breakdowns of covered items, consumers can feel more secure about their biggest investment.

Your home represents a significant financial investment — protecting it takes careful research, and I can help as you choose the coverage you want.

Learn More

Shear Delight Beauty Salon

Enjoyed working with Sandra to help provide Business Insurance. Sandra's passion for hair, make up and style is evident and I highly recommend her salon to everyone!

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New Mexico Youth Soccer Association

Currently serve at the New Mexico Board District Commissioner and President for the Roswell Youth Soccer Association. Enjoy coaching as I have volunteered for over 7 years thus far.

Learn More

  • Coaching
  • Golfing
  • Reading
  • Spending Time with Family
  • Trying New Cuisine
Life insurance proceeds could help your family stay in their home if something happens to you.

PWS LD-03 10/17
Has your business grown since we last reviewed your business insurance? If so, let’s have a conversation so you can decide if your level of coverage is keeping up with your level of success. Call me today!

Frequently Asked Questions:

Recent Reviews for Matthew Shappard

Rating 4.7
22 Customer Reviews
  • Rating 5.0
    I was extremely satisfied with Matthew Shepard down in Roswell New Mexico. He went Way Beyond to help us and I really appreciate him
  • Rating 5.0
    I worked with Juana for most of my interaction with Farmers. She is professional and personal and very helpful but never pushy. It was a very pleasant time.
    Matthew also came in a few times to help with specific needs and he too was top notch.
    He also is working on policies of other properties I own to try to get a good quote.
    Highly recommended.
  • Rating 5.0
    Mathew was a great I would Rate him plus 10 ,he went out and beyond to make sure I got service I needed and I apprenticed it very much ....Keep up good work and Thank you
  • Rating 5.0
    Great experience, was given the best quote around.
    Response from Matthew
    Thank You! Truly an honor to serve you.
  • Rating 5.0
    Matthew is awesome
    Response from Matthew
    Janet, It is an absolute honor and pleasure to serve you. Thank you so much and please never hesitate to call!
  • Rating 5.0
    Response from Matthew
    Le agredesemos mucho su confianza en nosotros y le agradedemos mucho la oportunidad de poder servirle a usted. Gracias!
  • Rating 5.0
    I'm very happy with your service you're clear and understandable presentation, thank you
    Response from Matthew
    Sir, it is truly an honor to serve you.
  • Rating 5.0
    Response from Matthew
    Thank You!
  • Rating 5.0
    Great help and very prompt with answering questions
    Response from Matthew
    Thank you! Truly an honor to serve you and your family! Thank you for taking a moment of your time and kind words. We are at your service and look forward to serving you for years to come. Hope you have a wonderful and blessed day.
  • Rating 5.0
    Stephanie has been absolutely amazing. She was able to get us set up with an insurance package that will take car of all of our needs. Thank you.
    Response from Matthew
    Thank You so much! We are ecstatic to hear that Stephanie was amazing and love having her here as part of our team that is honored to serve you. Please do not hesitate to call as we are humbled by your kind words.
  • Rating 5.0
    Friendly, helpful, courteous staff. Speedy service. Someone you can trust to be honest and give you a fair deal
    Response from Matthew
    Thank You! We are truly humbled and honored to serve you and your family.
  • Rating 1.0
    No.Tried to sign documents driver's license are incorrect tried to talk to technical support or customer service rep. In farmers operation
    I was hung up on me after 26 minute phone call and never called me back still documents not signed because drivers license is not showing corrected.
    Response from Matthew
    Thank You Jenny for bringing to our attention the opportunity to improve and serve you better. This will definitely be passed up the chain of command to show the opportunity to improve our wonderful customers experiences with our technical departments. My team and I are as always available to serve you and to help fix these issues for you as well. We look forward to serving you more in the future, never hesitate to call us at the office as well.
  • Rating 5.0
    She was great
    Response from Matthew
    Thank You! Juana and all of us here at the agency look forward to serving you!
  • Rating 5.0
    Great agent to work with. Answers every question I had quick. Helped me find a house. And checked for any claims on each house I looked at. Making sure I picked the right house. Double checked everything I needed to cover my new house I just bought. Over all best experience with a insurance agent I have had in years. I will recommend Matthew Shappard to all of my friends and family..
    Response from Matthew
    Thank You! It is an absolute honor to serve you! My team and I are here for any of your needs and please never hesitate to call us!
  • Rating 5.0
    I worked with Stephanie to get my insurance for car and home. She is wonderful, so helpful and kind! She is a keeper!
    Response from Matthew
    Thank you! Stephanie and our team here are honored to serve you!
  • Rating 5.0
    Excellent experience with Matthew. Very knowledgeable, patient, friendly, and helpful. Nothing but good things to say about my experience.
  • Rating 5.0
    Matthew listened to my concerns and researched to be sure we were getting all the discounts available to us and the fairest price he had available.
  • Rating 5.0
    Kind considerate and respectful to my needs
  • Rating 5.0
    Great customer service
  • Rating 5.0
    Found out insurance would be cheaper staff is nice.
Displaying 1 - 3 reviews of the 20 most recent

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