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Ileana Serrano

Rating 5.0
Farmers Insurance Agent in Glassboro, NJ
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Contact Info


10 Girard Rd S
Unit 2
Glassboro, NJ 08028

Get Directions

Phone Numbers

(856) 243-5969(856) 243-5969
(856) 356-1848

Office Hours

Day of the WeekHours
Mon:9:00 AM - 5:30 PM
Tue:9:00 AM - 5:30 PM
Wed:9:00 AM - 5:30 PM
Thu:9:00 AM - 5:30 PM
Fri:9:00 AM - 5:30 PM
Sat:10:00 AM - 2:00 PM
Available by appointment on evenings and Saturdays.
Contact me

Farmers Insurance Agent in Glassboro, NJ

Ileana Burgos Serrano
About Me

Rating 5.0

As your local Farmers® agent in Glassboro, NJ, I help customers like you identify the insurance coverage that best fits your needs in English and/or Spanish! ¡HABLAMOS ESPAÑOL!

Throughout my career, my priority has been to help my customers prepare ahead and understand their coverage so no matter what happens, they have the peace of mind that a plan that was carefully thought and strategically designed for the unexpected. I have the knowledge and experience to help you better understand your coverage options--whether that's Auto, Home, Renters, Business Insurance, Life and more. Contact us today and become part of our family of satisfied customers!

Give me a call at (856) 243-5969 and I'll be happy to answer any questions you might have.

Languages Spoken: English and Spanish

Neighborhoods Served

Gloucester County, Salem County, Camden County, Cumberland County, and Atlantic County


Insurance Products Offered

Business Insurance

Ask Me About:

Farmers has spent the last 60 years getting to know outdoor enthusiasts. From boats, personal watercraft and off-road vehicles to motor homes, travel trailers and 5th wheels, we have an array of specialized coverage options. Call me today for more information.
If you’re in an accident, our goal at Farmers is to help you get back on the road — safely and quickly — with our award-winning claims service. To learn more about the advantages of Farmers auto coverage, call me today.
  • Spending time with my 7 year old daughter and my husband.
  • Cooking/Grilling
  • Movies
  • Road trips that end up at the shore :-)
Just a little water can damage your home or vehicle in a big way. Come by my office to learn how flood insurance can help you from getting soaked.
Vet visits are twice as expensive as they were 10 years ago, but that shouldn't keep you from caring for your pet.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by Independence American Insurance Company, a Delaware insurance company.

Frequently Asked Questions:

Recent Reviews for Ileana Serrano

Rating 5.0
11 Customer Reviews
  • Rating 5.0
    Illeana is knowledgeable about her products and gives me honest and trustworthy advice. More importantly, she makes herself cheerfully available in a timely matter when something big or small comes up. That's what I shop for and that's what I've been receiving!
    Response from Ileana
    Thank you Chris and Linda for your very kind words! I am so thrilled to be able to provide the service you expect-- it is my absolute pleasure to have you as part of our family!
  • Rating 5.0
    Ileana Serrano is great!!!
    Response from Ileana
    Thank you Charles and Eve for thinking of us when exploring your options for insurance. I am so happy we could help you and we look forward to serving you for many more years to come! Welcome to our family! Ileana
  • Rating 5.0
    First I want to thank Ileana for taking the time to go out of her way to make sure I got what I was looking for. Ileana was thorough when she explain the coverage and options. Also worked with my crazy schedule and last minute questions. It is a pleasure having Ileana as my agent. Look forward to our partnership. Thank you again!


    Response from Ileana
    Thank you Milly for trusting our agency with your insurance needs! It is my absolute pleasure to ensure that you have the information you need to make these important decisions and to work around your schedule so I can assist you when you need it the most! Welcome to our family!
  • Rating 5.0
    Nuestra experiencia fue muy agradable. Hicimos la cita y nos atendieron al tiempo.
    La conversacion era muy fluida lo cual nos ayudo en la seleccion del plan, que mejor se ajustaba a nuestra necesidad. Hicimos muchas preguntas y todas fueron contestadas con la misma amabilidad que la primera. Lo cual nos dio mucha seguridad. Recomiendo totalmente Farmers y su agente Ileana Serrano. Gracias.
    Response from Ileana
    Gracias Sergio por su amabilidad y por confiar en nuestro trabajo y servicio! Estamos muy contentos de servirle! Bienvenido a nuestra familia!
  • Rating 5.0
    Extremely easy to talk to; very friendly, but straight to the point with information. And, is very patient when I have a million questions to ask.
    Response from Ileana
    Hi Brandon! Thank you so very much for the kind words, it was a pleasure providing you with the information you needed to properly ensure your home-- it's my most favorite part of being an agent! Thank you for trusting our work and looking forward to serving you. Welcome to the family!
  • Rating 5.0
    My first encounter with Ileana was over the phone. She was calm, attentive, and soft spoken. That same day, I met her in person. Ileana listened to my needs and addressed all of my concerns. She made me feel safe to confide in her with regards to my family. Thank you 😊
    Response from Ileana
    Thank you Louise for your kind words! I am so glad we connected that day and we could work together in making sure your family needs were met. Welcome to our family!
  • Rating 5.0
    Ileana Serrano is an amazing agent. Our process was easy and fast. We are already thinking about changing all our other insurances to Farmers. Thank you for your hard work and dedication!
    Response from Ileana
    Dearest Jael, thank you so much for your kind words! I strive to make things as smooth as possible for our customers because I am here because of you and for you. I look forward to continue serving you and your family! Welcome to our family!
  • Rating 5.0
    She was a pleasure to work with. Made the transition as smooth as possible. Highly recommend anyone needing insurance needs they contact Ileana! Thanks again
    Response from Ileana
    Thank you Brian for your kind words! I am so excited to have you and Dana as part of our family!
  • Rating 5.0
    Great experience
    Response from Ileana
    Thank you Mr. H! It was a pleasure to assist you with your insurance needs! Welcome to our family!
  • Rating 5.0
    I have had an excellent experience with Ms. Ileana Serrano in obtaining homeowners insurance. Great communication and very professional at all times. I am so glad I finally found an insurance representative that really cares about you personally and is willing to go above and beyond to make it happen. Thank you, Ileana and Farmers Insurance.
    Response from Ileana
    Thank you Jill for the kind words! I am delighted to have you in our family and be able to serve you and your family's insurance needs.
  • Rating 5.0
    I love the treatment there, staff is so nice and work hard to give yoy the best quote and policy!
    Response from Ileana
    Thank you Elizannett! You are a pleasure to work with and we are thrilled to have you as part of our family in our agency.
Displaying 1 - 3 reviews of 11