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Erin Houying Chen

Rating 5.0
Farmers Insurance Agent in Diamond Bar, CA
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Contact Info


21450 Golden Springs Dr
Ste 150
Diamond Bar, CA 91789

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Phone Numbers

(909) 655-6089(909) 655-6089
(626) 838-5580

Office Hours

Day of the WeekHours
Mon:9:00 AM - 6:00 PM
Tue:9:00 AM - 6:00 PM
Wed:9:00 AM - 6:00 PM
Thu:9:00 AM - 6:00 PM
Fri:9:00 AM - 6:00 PM
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Farmers Insurance Agent in Diamond Bar, CA

About Me

Rating 5.0

As your local Farmers® agent in , , I help customers like you identify the insurance coverage that best fits your needs. This process is straightforward and personalized to help make you smarter about insurance. I have the knowledge and experience to help you better understand your coverage options--whether that's auto, home, renters, business insurance and more.

Give me a call at (909) 655-6089 and I'll be happy to answer any questions you might have.

Languages Spoken: Chinese, English, and Korean

Years of Experience

I have over 1 year of experience as a Farmers Insurance agent.


University of California, Berkeley and City College of San Francisco

Neighborhoods Served

Walnut, Rowland Heights, Hacienda Heights, Chino Hills, and Brea



License Name: Erin Houying Chen
CA License #: 0I64472

Insurance Products Offered

Business Insurance

Ask Me About:

  • Happy 65!

    February 16
    10:00 AM - 1:00 PM
    Medicare Meeting - Turning 65 or New to Medicare? Join us to learn about Medicare over refreshments.
    21450 Golden Springs Dr. Ste. 150, Diamond Bar, CA 91789
On a motorcycle, you can experience the road as you want, without barriers or boundaries. With Farmers, you can choose the coverage you want, with potentially specialized options like coverage for accessories and trip interruptions. Call me today to learn more.
The personalized service that comes with your Farmers auto coverage might be the best recommendation for adding a Farmers homeowners policy to your insurance portfolio. When you purchase an additional policy, you might also qualify for a multi-line discount. Call me today for more information.
If you’re in an accident, our goal at Farmers is to help you get back on the road — safely and quickly — with our award-winning claims service. To learn more about the advantages of Farmers auto coverage, call me today.
As a small business owner myself, I know you want to improve your small business every single day. Let's start with your Business Insurance policy. Is that the coverage you want? Come by my office and let's find out together.
Introducing the new My Farmers - now managing your insurance is simpler and more convenient than ever. With the new look and feel, My Farmers gives you access to your insurance at your convenience, from almost any device.

We've completely redesigned the My Farmers experience, giving you easy access to:

- Pay bills and manage payment options
- Print your digital ID card
- View your agents' information
- View valuable perks
- Policy documents all in one place
- Sign up for bill and new document notifications

Recent Reviews for Erin Houying Chen

Rating 5.0
6 Customer Reviews
  • Rating 5.0
    After Anthony retired I though I was not going to received the same quality service I was wrong! Alexandra was very helpful, I was able to get the insurance right away, so I could drive my new car!!!!
    Response from Erin Houying
    Hi Emma,

    Thank you so much for your business! We truly appreciate every opportunity to serve and be of value to our customers! I couldn't find a better CSR than Alexandra :)
  • Rating 5.0
    Alexandra has been exemplary at answering my questions, understanding my concerns and helping me update my policies to best fit my needs.
    She has been very patient and informative. She returned phone calls in a timely and conscientious manner.
    I am very happy with the service I have received!
    Response from Erin Houying
    Hi Vivian,

    Thank you so much for your business & kind words! We truly appreciate every opportunity to serve & be of value to our customers. I couldn't find a better CSR than Alexandra!
  • Rating 5.0
    Erin, has done a great job of helping me out , I had a vehicle insured by other agency for many years and I was looking for a simple answer how to save money and I was very disappointed with that agency how they handle the situation, call farmers and talked with Erin and she made me feel important, like she there for us , she really took the time and really explain the policies. I have my car insured by farmers and all my property , It feels great to know I'm in great hands. Thank you
    Response from Erin Houying
    Hi Martin,

    Thank you so much for your business & kind words! We truly appreciate every opportunity to serve & be of value to our customers.
    I'm glad we were able to review all your policies and take care of all your insurance needs!
  • Rating 5.0
    agent very nice and very helpfull. explain everything
    Response from Erin Houying
    Hi Pampilo,

    Thank you for your kind words and your business. I'm glad we were able to help you with your Auto policy and look forward to helping you out with other lines of business as well!
  • Rating 5.0
    Great communication. Friendly and helpful.
    Response from Erin Houying
    Hi Leilani,

    Thank you for your kind words and business! We're glad to have you as a customer!
  • Rating 5.0
    Has been a pleasure dealing with Erin. She seems knowledgeable, reacts very quickly and is customer friendly and strives to provide good service.
    Response from Erin Houying
    Hi Tom,

    Thank you so much for your kind words & business. Hope all is well with you overseas!
Displaying 1 - 3 reviews of 6

My Hardworking Team

Photo of Winston Cheng

Winston Cheng

Agency Marketing Manager

Phone :
(909) 655-6089(909) 655-6089
Photo of Alexandra Lai

Alexandra Lai

Customer Service & Sales Representative

Phone :
(909) 655-6089(909) 655-6089