
Farmers Insurance Agent in Tucson, AZ
Dawn L CaffallAbout Me
As your local Farmers® agent in Catalina, Arizona, I help customers like you identify the insurance coverage that best fits your needs. This process is straightforward and personalized to help make you smarter about insurance. I have over 25 years knowledge and experience to help you better understand your coverage options--whether that's auto, home, renters, business insurance and more. We service Catalina, SaddleBrooke, Sun City Vistoso, Oro Valley, North Tucson as well as Oracle, San Manuel, Mammoth and Florence. We specialize in great customer service and look forward to helping you with all your insurance needs!
Give me a call at (520) 825-7003 and I'll be happy to answer any questions you might have.
Languages Spoken: English
Insurance Products Offered
Auto Insurance
Comprehensive coverage? Collision coverage? Deductibles? Medical Payments? Where to begin? Your local Farmers agent can take the mystery out of selecting the right Car insurance coverage for your needs and budget. Get started with an online Auto insurance quote and learn about our insurance discounts that can help you save money.
Home Insurance
Your home is perhaps your most valuable possession, so you'll want to make sure your insurer has withstood the test of time. Farmers® has been providing insurance products for over 80 years, and will be there in the event disaster strikes and your home is damaged in a fire or due to another covered cause of loss. Plus, get competitive rates with our multi-line insurance discounts. Get a Home insurance quote now.
Life Insurance1
How much has your life changed in the last few years? Whether you've purchased a home, gotten married, had children or started a small business, it's a good idea to review your Life insurance policy. Call me today so you can create a plan to help provide financial support for those who depend on you.
ADFL029AWS 9/17Renters Insurance
Your landlord may have an insurance policy, but if there's a fire in your building, that policy may not cover your possessions. That's why there's Renters insurance. Get a Renters insurance quote to see how affordable it is to protect your personal belongings.
Business Insurance
Managing your small business can be complex, selecting the right Business insurance for your unique operation doesn't have to be. No matter the type of business, a Farmers agent can help you customize an insurance package to reduce your risk and protect your investment. Request a Business insurance quote today to get started.
Motorcycle Insurance
As a motorcycle enthusiast, you're all about adventure and fun. The last thing you want to worry about is whether you have the right Motorcycle insurance policy. Talk to a Farmers agent about Motorcycle insurance discounts such as rewards for responsible riders and insuring more than one bike with Farmers.
Recreational Insurance
When enjoying the great outdoors, you shouldn't have to be thinking about your insurance coverage. Make sure you have Recreational insurance coverage from an industry leader. Whether you own a boat, travel trailer, ATV or Motor Home, Farmers Insurance has flexible coverage options and insurance discounts. Contact a Farmers agent to get a quote.
Condo Insurance
Your condo is more than a place you call home. It’s also a major investment filled with possessions you want to protect. Get a quote on condo insurance to see how affordable it is to protect your personal belongings.
Farmers Financial Solutions*
In today’s world, you want options, flexibility, and some measure of certainty that a secure future is within reach. As your Farmers Insurance and Financial Services agent, I have the experience and professional perspective to help you build a solid financial plan. Call me for an appointment, and let’s talk about how you can reach your goals.
To check background information of this investment professional, visit FINRA BrokerCheck.
Umbrella Insurance
You work hard for the things that are important to you. For added coverage above and beyond the liability limits of your Auto or Home insurance policies, a Personal Umbrella insurance policy can provide added protection for your assets and future earnings.
Ask Me About:


If you’re in an accident, our goal at Farmers is to help you get back on the road — safely and quickly — with our award-winning claims service. To learn more about the advantages of Farmers auto coverage, call me today.


PWS LD-02 10/17


Frequently Asked Questions:
Recent Reviews for Dawn Caffall
- November 28, 2020Rating 5.0I have moved all my policies to your team, after nearly 30 years with another carrier, because Donna has been such an amazing resource. My customer experience has been outstanding with her. Thank you
- November 20, 2020Rating 5.0Donna was very professional as we changed our insurance to AZ. Everything went smoothly.
- November 12, 2020Rating 5.0Provided me with several options regarding home and auto insurance. Donna was available and willing to provide me with answers to questions, then stepped back and allowed me to make decisions as to what best fit my needs with no "high pressure sales" mumbo jumbo.
- August 13, 2020Rating 5.0Please use Randi’s email address.Dave seldom reads his email and he is allergic to computers. Linda made the process of updating our policies easy. We greatly appreciate all of your hard work for us. The Farmers main website and Chat person was not helpful. Their email never said to use our iPads for electronic signing. The process didn’t work because it was an Apple product, so we need to sign via paper, so mail us the forms. All data looked good except for email address used.
- August 2, 2020Rating 5.0Dawn was so helpful. Explained everything I needed and followed up consistently until I completed the process of getting my policies. I would recommend her to anyone looking for personal and business insurance.
- February 29, 2020Rating 5.0great service
- December 7, 2019Rating 5.0Very good, thorough, competent. Donna is extremely knowledgeabl.e
- November 25, 2019Rating 5.0Easy and painless!
- October 11, 2019Rating 5.0Efficient, always returns calls. New policy submitted in adequate timeResponse from DawnNovember 15, 2019Hi Lois-- All of the services mentioned in your review: Efficient, Returns Calls, Timely... Are just what we like to think of as "Old-Fashioned, Great Customer Service". And, we strive hard to provide that, at every possible level. Please know you can count on us regarding any of your insurance needs! Dawn Caffall
- September 13, 2019Rating 5.0Love my agents!!! Thanks.Response from DawnNovember 14, 2019Hello Bruce-- Love you right back! Without our exceptional customers, we are nothing. You and our customers are very important to us. We have made long-term customers, whom we also consider great friendships thru our 30 years in business. Thanks for joining us, Bruce! Dawn Caffall, Agent/Owner
- August 21, 2019Rating 5.0Our experience with Farmers has always been great! This is our second dwelling insured by this branch of Farmers and we are really pleased with it. Thank you.Response from DawnNovember 14, 2019Frank-- Congrats on your 2nd new home! We know that lifestyles change all the time. If you purchase any toys: RV's, Antique or Classic Cars, or anything new or fun, please let us know. Farmers offers a wide-range of policy types and options to meet your lifestyle events. Thanks for allowing us to take care of all your insurances! Dawn Caffall, Agent/Owner
- August 10, 2019Rating 5.0A pleasant, personable, and professional experience. As a new permanent resident, I look forward to a long relationship with your office.Response from DawnNovember 14, 2019Donald, Hi! -- Insurance can be an unpleasant necessity you have to handle. The Caffall Farmers Agency really wants to make it as simple, complete and efficient as possible; contacting all entities involved with your insurances so you don't have to. With over 30 years experience, "we know a thing or two, because we've seen a thing or two!" Dawn Caffall, Agent/Owner
- July 24, 2019Rating 5.0Everyone at the office easy very helpful.Response from DawnNovember 14, 2019Richard, Howdy -- Insurance is not always fun or easy, but please count on us. Anytime you have insurance needs, we want to be "Your Go-To Insurance Team"! We promise to help and be there for you. Thanks for allowing us to be your trusted insurance advisor. Dawn Caffall, Agent/Owner
- July 21, 2019Rating 5.0Very positive experienceResponse from DawnNovember 14, 2019Brenda-- Thanks for the "positive" review! We strive to provide the highest level of customer service possible. Remember, if you have any questions or need help from us, don't hesitate to contact us! Dawn Caffall, Agent/Owner
- July 18, 2019Rating 5.0Dawn was the best. She never met me and we did this over the phone and thru emails because I still live in Chicago . I wanted protection for a house I just bought in Oro Valley before I moved in. She made this otherwise confusing transaction very easy for me as I am now a widow and always had my husband to do these things. I can't wait to stop in and meet her when I move into my new home!!Response from DawnJuly 18, 2019We look forward to meeting you in person, Kathleen, when you get to Arizona! We specialize in folks transitioning to Arizona from other parts of the country (and, the world). Insurance can be bewildering, especially from a distance, but we try to break it down into "bite-size pieces" for ease of understanding. Have a very safe and, hopefully, an easy move. Please visit us when you get here! Best of Luck!! Dawn Caffall
- June 24, 2019Rating 5.0Quick, efficient, pleasant service. I think I'm going to be happy with Farmers!Response from DawnJuly 18, 2019Scott, We so do appreciate your business! Our door is always open (or by phone...) to serve your insurance needs. No question too big or too small... bring 'em all in to us. We want to be your Insurance Agency, for life! Dawn Caffall
- May 17, 2019Rating 5.0Our representative, Linda, was most helpful at making some changes to our auto policy. She was very thorough in explaining changes and setting up bi-annual payments for us..Response from DawnJuly 18, 2019All the Farmers Agency Staff make it their mission to fully satisfy each customer's needs and questions. If we don't know the answer, we will always investigate until we can get the RIGHT answer. Each customer's needs are different and we strive to find a customized insurance plan, personalized for each customer. Thanks for doing business with the Caffall Farmers Insurance Agency in Catalina, Richard! Call us anytime you need us!!!! Dawn Caffall
- April 21, 2019Rating 5.0I was shopping for a better and more reasonable insurance product that I could bundle for auto and homeowners. This agency was great and Donna,my contact, was so patient ,friendly, and knowledgable. Did everything necessary to get me a fair good policy. So Farmers wins. I changed policies to Farmers. Went into the office, other staff and Owner were also great women and friendly. Very satisfied with their introduction to your products.Response from DawnApril 26, 2019Wow, Pamela M.!! —Farmers and The Caffall Farmers Agency “WINS’” now that you’ve joined our family of insurance clients. We truly value relationships with our customers by caring to provide insurance products necessary to take care of you. Our staff, when insuring everyone, knows that financial futures could be “at stake”, and safeguarding that, is utmost in our minds when assisting you. Thanks, Pam, for trusting us! Dawn Caffall, Agency/Owner
- April 14, 2019Rating 5.0Donna went above and beyond the call of duty. By reviewing my files, she has saved me lots of money!!Response from DawnApril 26, 2019Hello Patricia H.! —Glad we saved you $$$. Donna always makes sure all discounts and any saving opportunities are applied. But, just as important, we’re here for you to make sure we personalize coverage to meet your needs. Thanks for doing business with The Caffall Farmers Agency!! Dawn Caffall, Agent/Owner
- March 22, 2019Rating 5.0I was very pleased with my service at the Dawn Caffall agency. All questions and needed services were handled in a very professional and efficient manner.Response from DawnApril 26, 2019Hi John B.! —Customers often start their questions to us, “I know this is a stupid question...”—But our Agency knows there are no silly questions! Insurance is tough to understand and, we at the Caffall Farmers Agency, excel at simplifying insurance. We listen first, then offer solutions. Never hesitate to contact us with questions! Dawn Caffall, Agent